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Symantec ACT 2000ACT! Terminology What is Contact Management ACT! Screen Elements Contact Record Basics Browsing Records Scheduling Our Day Scheduling Tools Lookup Basics The Contact List Customizing a Contact List Tag Mode Edit Mode Notes History Activities Alarms Schedule Activity Advanced Recurring Settings The Task List Task List Filters Managing From the Task List Using The Calendar Printing The Calendar Inserting a Contacts Contact Basics Entering Information Duplicating Contacts Drop Down Lists Managing and Deleting Contacts Putting It On PaperLetters, Memos, and FaxesACT! Word Processor Editing a Template Creating a Template Modifying Menus MS Word in ACT! 2000 Creating Templates in Word Mail Merges Envelopes Labels Creating History and Attaching Documents E-Mail Through ACT! Contact Reports Phone List and Contact Directory Sales Report Basics Sales Opportunity ManagementThe Sales Opportunity TabModifying an Opportunity A Closer Look at a Sales Opportunity Creating a New Opportunity Sales Stage Tracking Completing the Sale Sales Reports Sales Funnel Sales Graphs Group Management OverviewGroup ManagementGroups vs. Lookups Creating Groups Group Rules Subgroups Group Notes Customizing Contact Fields OverviewCustomizing Contact FieldsAttributes Creating a Drop-Down List Copying a Drop-Down List Triggers Editing Preferences OverviewEditing PreferencesGeneral Preferences Colors and Fonts Calendar Preferences Scheduling Preferences E-Mail Settings Synchronization Name Preferences Spell Checking and Dictionaries Startup Preferences Dialer Preferences Database Administration OverviewDatabase AdministrationCreating a Securing Database The Administrator Password Defining Users Database Maintenance - Re-indexing Database Maintenance - Data Clean-up Backing Up a Database Restoring a Database Deleting a Database Productivity ToolsProductivity Tools OverviewHelp Tools Internet Links Timer and Mini-Calendar Dale Carnegie Training Live Updates |